Brussels Airlines Privilege | Award Conditions

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Award Conditions

Here you will find all the information concerning Free tickets, Companion tickets, Upgrades and Handling fees.

Free tickets

	Free tickets
		Available for yourself, friends or family members.
		Redeem miles for Free tickets on all Brussels Airlines flights or those operated by our partner airlines.
		Book award tickets online for all Brussels Airlines-operated flights and receive 500 Bonus Miles per issued ticket.
		You can also book flights and award tickets through your Privilege Service Centre. Please have your credit card ready for any applicable airport taxes.
		Free ticket bookings and rebookings on partner airlines can only be made via your Privilege Service Centre. Please do not contact the partner airline concerned.
		Outbound and return flights - maximum of eight flight segments.
		Valid for one year from date of issue.
		Cannot be combined with mileage promotions, Companion tickets or upgrades.

	Children's tickets
		Available for children aged 2-11 years at 75% of the adult mileage price of a Free ticket, excluding applicable airport taxes.
		In addition to Brussels Airlines also available on flights operated by Finnair, Hainan Airlines, Jet Airways and Malmö Aviation - contact Privilege Service Centre.
		Children's tickets cannot be combined with mileage promotions.
		Children between 5 and 11 can travel alone on an award ticket upon payment of a special assistance fee. This will be charged for pre-departure and cannot be paid for with miles. Bookings for an unaccompanied minor are upon request.

	Infant's tickets
		Available for infants aged 0-2 years at 10% of the adult mileage price of a Free ticket - excluding applicable airport taxes.
		Available only on flights operated by Brussels Airlines - and you can only book via your Privilege Service Centre directly NOT online.

	One-way Free tickets
		Europe 1: b.flex economy+ flights operated by Brussels Airlines which are available at the published one-way fare.
		No redemption on b.light economy flights available.
		Europe 2 and all other zones operated by Brussels Airlines available at 75% of the round-trip mileage price.
		Available only via your Privilege Service Centre directly, NOT online.
		For Partner Airlines please contact Privilege Service Centre.
		One-way flights - maximum four flight segments.

Companion tickets
			Only available in conjunction with a paid for, miles-earning ticket.
			Valid for Brussels Airlines-operated flights, round trip and only between Europe and Africa.
			Only bookable via the Brussels Airlines ticket office or Privilege Service Centre.
			No Companion tickets are allowed for flights booked in Q, N, S and W classes
			Maximum eight flight segments.
			Valid for one year from date of issue.
			Your companion must fly in the same or lower class than yourself on the same route and accompany you on the outbound or return flight at least.
			Maximum of one Companion ticket per paid, mileage-earning ticket.
			May not be combined with upgrades.
			Adults and children Companion tickets require the same number of miles.

Upgrades
			Available on Brussels Airlines operated flights on a one-way basis of two flight segments maximum.
			You must book Business Class upgrades via your Privilege Service Centre.
			Upgrades cannot be combined with other award tickets.
			Adults and children require the same number of miles for upgrades.
			The original conditions remain in force for your b.light economy/Economy Class ticket remain in force, for which you will receive the usual mileage amount of your b.light economy or Economy Class ticket.
			Upgrades are not available on longhaul flights if the paid ticket is booked in Q/N/S/W.

General Information

	Award tickets - key points
		We normally issue e-tickets (electronic tickets) only. If this is not possible, a paper ticket will be forwarded to your Privilege address, to a Brussels Airlines sales outlet or to the airport ('ticket on departure').
		We debit the requisite miles from your account upon receipt of the airport tax.
		Airport taxes (which vary by airport) are not included and are charged to your credit card at the time of booking.

	Seat availability
		Seat availability for award tickets varies according to destination and flight timings.
		The number of seats is limited - even on flights which are not yet fully booked.
		Shortages can occur during peak periods, so please choose alternative flight dates before booking. Also, do try to book as early as possible (up to 342 days in advance).
		To check the availability of your free flight, check your selected dates against our easy to use the availability calendar which is accessible from your online booking page.

Handling fees

	Late Bookings
		No handling fee applies for any Free ticket booked at least 7 days prior to departure.

	What happens if...

	... you change your travel plans?
		Once an award ticket has been issued, you cannot change your routing. If the ticket is still valid, you can, however, change the flight date and time, provided to seat availability. - b.flex economy+ or Business class : free of charge - Economy class : charge applies You may not make changes to award bookings on partner airlines once you have started your journey. Exception: if an Electronic Ticket was issued, changes can be made against the rebooking fee

	... you decide not to fly and would like your miles "recredited"?
		As long as you cancel your journey no later than 24 hours pre-departure, we will recredit miles to your account with their original validity for a handling fee. You must not have used any part of your ticket - which must also still remain valid.

	... you lose your membership card?
		Contact your Privilege Service Centre. Replacement costs will then be charged to your credit card.

	Handling fees per ticket
		Late bookings € 45
		Changes after issue of ticket (Economy) € 30
		Refund of miles € 60
		Lost card € 10

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Adults:	2-11 Years:

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